Answers to some common questions
Through the years, we’ve heard some excellent questions from our customers. We’ve compiled a list of frequently asked questions that may hold the key to your query.
What is Nitta’s Quality and Food Safety Policy?
The ISO Quality and Food Safety Management Systems will be used to enhance customer satisfaction.
- Requirements are established and adhered to for consistently meeting our customers’ needs.
- An ongoing review of the Quality and Food Safety Management Systems takes place for continuous improvement.
- Key indicators are used to measure our performance as well as continual improvement.
- The Management of Nitta Casings Inc. considers quality and food safety to be of the utmost importance and is fully committed to the requirements of the Quality and Food Safety Management Systems.
Where do the materials for edible collagen casings come from?
At Nitta Casings Inc., when it comes to raw materials criteria and sources:
- We source our raw materials globally in order to provide our customers with cost effective products.
- Our suppliers are put through a stringent qualification and approval procedure which helps to ensure quality and consistency of our raw materials.
- Received raw materials are put through a Quality Assurance Inspection.
What is Nitta’s quality policy?
Nitta Casings Inc. is committed to providing superior quality products and services globally to help our customers gain competitive advantage in their markets.
- The ISO Quality Management System will be used to enhance customer satisfaction.
- Requirements are established and adhered to for consistently meeting our customer’s needs.
- An ongoing review of the Quality Management System takes place for continuing improvement.
- Key indicators are used to measure our performance as well as continual improvement.
- The Management of Nitta Casings Inc. considers quality to be of the utmost importance and is fully committed to the requirements of the Quality Management System.
How soon will my order be confirmed and shipped?
We have a 72 hour shipping policy and all orders are confirmed within 24 hours.
Where are the edible collagen casings manufactured?
Nitta Casings’ edible collagen casings are manufactured in the USA. This leads to faster arrival times for US based customers.